PSNC is asking community pharmacy teams to take part in an audit that will capture information about all of the advice that pharmacies are giving to patients and local communities.
The audit has been tested by a small group of pharmacies to ensure it is easy to carry out, and it can be carried out as one of pharmacies’ contractual (clinical) audits for 2020/21. Pharmacies will be asked to carry out the audit on a single day in the week commencing Monday 29th June.
Apart from referrals via the Community Pharmacist Consultation Service (CPCS), patient consultations are not recorded anywhere, but from anecdotal reports we know that they are having a significant beneficial impact on local communities, patients and the wider NHS.
The audit will help us to assess how many of these informal consultations are happening and their positive impact on the patient and wider health care system, and this evidence will be used to support the ongoing funding negotiations, including PSNC’s ask for more investment in the sector.
Full details of how pharmacies can take part, including the audit template, guidance and a recorded presentation, will be available one week in advance of the audit week (on Monday 22nd June).
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