Advanced Services

APPLIANCE USE REVIEW

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Service Documents & Links


Notification of AUR provision

NHSBSA Declaration

Record Form

GP Notification

Appliance Count Sheet

PSNC AUR Page

1 in 5 Pharmacies in Coventry provide the service with a further 1 in 5 planning on providing the service within the next 12 months. ¹

An Appliance Use Review (AUR) is a check-up service for patients who regularly use a medical device. It can be carried out by a pharmacist or a trained nurse either in the pharmacy or at the patient’s home. It is an opportunity for them to find out more about their device and ensure they are using it in the correct way. The review provides the patient with an opportunity to talk to a medical professional about any issues or concerns they may be having.


Additional support and commonly asked questions.

  • Who performs the AUR and where?
  • Can AUR consultations be conducted via telephone/video link?
  • Is written patient consent required for this service?
Who performs the AUR and where?

AURs can be carried out by a pharmacist or a specialist nurse in the pharmacy or at the patient’s home.

Can AUR consultations be conducted via telephone/video link?

From 1st September 2020, where clinically appropriate and with the agreement of the patient, AURs may be provided by telephone or video consultation, in circumstances where the conversation cannot be overheard by others (except by someone whom the patient wants to hear the conversation, for example a carer).

https://psnc.org.uk/our-news/advanced-services-changes-to-consent-and-other-rules/

Is written patient consent required for this service?

From 1st September 2020 it is no longer a contractual requirement that written consent is obtained from patients prior to the provision of the Flu Vaccination Service, Medicines Use Reviews (MUR), the New Medicine Service (NMS) and Appliance Use Reviews (AUR).

Instead, for these services, verbal consent can be obtained and a record of that made in the pharmacy’s clinical record for the service.


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