HLP

Healthy Living Pharmacy

Community pharmacy contractors will be required from 1st April 2020 to be a Healthy Living Pharmacy (HLP) Level 1 as part of their Terms of Service. Achieving HLP Level 1 status is also a quality criterion which is part of the Prevention composite bundle for the Pharmacy Quality Scheme (PQS) 2019/20.

HLP accreditation is valid for three years therefore contractors who are currently an HLP Level 1 are encouraged to check the date when they were accredited as an HLP Level 1 to see if they need to start the process of re-accreditation to ensure they will still be accredited for the date of declaration for PQS (this will be in February 2020) and for the 1st April 2020 deadline. Contractors who are not currently HLP Level 1 are encouraged to start the process of accreditation as soon as possible to  ensure they meet the above deadlines. Source: PSNC

PSNC Guidance

PSNC HLP Hub

How to become HLP Level 1

PHE Resources

HLP Level 1 Quality Criteria

HLP Infographic

HLP Newsletter January 2019

HLP Newsletter January 2020

Public Health Matters

Campaign Resource Centre

Health Campaign Support

PSNC Health Promotion Ideas

Health Promotion Campaigns

Mandated Campaigns 2019/20

Recommended Campaigns 2019/20

Additional Support


Frequently Asked Questions

  • What are the changes to HLP Level 1 compliance from April 2020?
  • What are the criteria for becoming a Healthy Living Pharmacy (HLP) Level 1?
  • How does the pharmacy get accredited for HLP Level 1?
  • How often does my pharmacy need to be re-accredited for HLP?
  • Do I need an updated HLP certificate?
  • How often will the leadership and RSPH training need to be repeated?
  • Is attendance at face-to-face RSPH training a requirement to qualify for HLP Health Champion training?
  • Where can I find Health Champion Training?
  • My pharmacy does not have a consultation room, how do I achieve HLP status?
  • My pharmacy is a distance selling pharmacy; can I achieve HLP Level 1 status?
  • More FAQs
What are the changes to HLP Level 1 compliance from April 2020?

Under the terms of the new Pharmacy Contract, all pharmacies have to comply with HLP Level 1 status from 1st April 2020. There has been some confusion around achieving HLP Level 1 status in relation to PQS and particularly contractors getting confused about RSPH registration and the timing of the re-assessment of compliance. Please find below the explanation from PSNC regarding these matters:

  • Originally pharmacies which had achieved Level 1 HLP had to re-assess their compliance (self-assessment) with the requirements every two years. This has been changed to a requirement to reassess every three years. For example, if a contractor achieved HLP Level 1 status in November 2017 and was due to require re-assessment in November 2019, they now don’t need to re-assess compliance until November 2020.
  • The Royal Society for Public Health are no longer commissioned to conduct quality assurance visits or maintain an HLP register. This means the HLP register available online is out of date and inaccurate. Contractors will also no longer receive certificates or logos to display in their pharmacies. This does not prevent any pharmacy that meets the HLP Level 1 requirements being able to meet the PQS criterion.
  • The process for accreditation is now solely by self-assessment. Contractors are required to keep their evidence portfolio with their completed assessment of compliance on site, and no longer have to register externally with RSPH or any other organisation.
What are the criteria for becoming a Healthy Living Pharmacy (HLP) Level 1?

The Healthy Living Pharmacy: Level 1 quality criteria set out the criteria that pharmacies must achieve to gain HLP Level 1 status.

Source: PSNC

How does the pharmacy get accredited for HLP Level 1?

HLP status is achieved through a self-assessment process. Please read PSNC Briefing 033.19 How to become a Healthy Living Pharmacy Level 1

How often does my pharmacy need to be re-accredited for HLP?

The period of re-accreditation through self-assessment has recently changed from two years to three years.

https://psnc.org.uk/our-news/pqs-hlp-update-extension-to-reassessment-of-competency-period/

Do I need an updated HLP certificate?

Since RSPH stopped issuing certificates, it is not necessary to update your old certificate, however, if you would like, the LPC can issue a certificate for your records if you confirm that you meet the requirements in the attached checklist.

Please send a copy of your checklist to ahwlpc@gmail.com along with the name of Leader and Health Champion for your pharmacy.

How often will the leadership and RSPH training need to be repeated?

There is no reference to the need for repeated training in the HLP quality requirements, so as long as a contractor has staff in post that have undertaken the relevant training, that will meet the requirements.

Source: PSNC

Is attendance at face-to-face RSPH training a requirement to qualify for HLP Health Champion training?

The requirements to qualify for HLP Health Champion training will depend on the training provider that the contractor has chosen to use and how their course has been designed to meet the RSPH Level 2 Award in Understanding Health Improvement (the course that needs to be completed for someone to become a Health Champion). Therefore, depending on the course provider, face-to-face training may be required as part of their course. However, it is not stipulated that training must be provided face-to-face in the HLP Level 1 quality criteria guidance published by Public Health England.

Source: PSNC

Where can I find Health Champion Training?

You’ll find a list of training providers on PSNC’s HLP Hub Page.

Virtual Outcomes also provides Health Champion Training. Please visit their website for more information HERE.

My pharmacy does not have a consultation room, how do I achieve HLP status?

PSNC is currently in discussions with NHS England and NHS Improvement (NHSE&I) and the Department of Health and Social Care (DHSC) on the position of pharmacies that cannot install a consultation room due to premises constraints; once a conclusion is reached on this point, PSNC will communicate details of this through our normal communication channels. The broad expectation is that contractors will be expected to fit consultation rooms into their pharmacies (if they do not currently have one) to allow them to meet the HLP requirement by 1st April 2020.

Source: PSNC

My pharmacy is a distance selling pharmacy; can I achieve HLP Level 1 status?

Since it has been agreed that from 1st April 2020 all pharmacies must be HLPs Level 1, PSNC is currently in discussions with NHSE&I and DHSC on the detail of the Community Pharmacy Contractual Framework requirements which will apply in 2020/21, including whether there will be changes to the Terms of Service for Distance Selling Pharmacies (DSPs). These discussions will consider the HLP Terms of Service requirement and DSPs. Once a conclusion is reached on this, PSNC will communicate details of this through our normal communication channels.

Source: PSNC

More FAQs

warwickshire-lpc-logo-invert

Providing information for Community Pharmacies about the work of the Local Pharmaceutical Committee and of the Community Pharmacy Services commissioned within Warwickshire

pharmacy-logo

Copyright by Warwickshire LPC. All rights reserved.