NHSmail accounts are being offered to community pharmacists to support the secure exchange of patient or sensitive data with other health and social care professionals.
From May 2019, pharmacies can have ten personal NHS accounts, instead of the previous three.
Please note, as from the 1st September 2019, NHSE West Midlands Pharmacy Team will only communicate with Community Pharmacies via NHS mail.
Changes to shared mailbox names
NHS Digital is introducing an improved naming convention for pharmacy shared mailboxes. The new format is scheduled to roll-out to pharmacy NHSmail users in mid-September 2020 using the following convention:
Shared mailbox email address: pharmacy.ODScode@nhs.net
Display name: Pharmacy.ODScode (Pharmacy name, Town)
After the change is made, an email notification will be sent to the shared pharmacy mailbox to advise of the new shared mailbox email address. An email alias will be created for the previous email address so pharmacy teams will still receive emails should anyone continue to email using the older and longer email address.
Learn more about the changes